Can I speak to someone at the tax office?

If you need to speak to a live customer service representative in HM Revenue and Customs customer service you need to dial 0300-200-3300 (Outside UK: +44-135-535-9022). To speak with a live agent, you need to stay on the line (typical waiting time is about 2-10 minutes).

How long does it take to hear back from HMRC?

The answer is usually somewhere between 5 days and 8 weeks, depending on a number of factors including the system involved (for example by PAYE or Self Assessment), whether you applied online or by paper; and whether HMRC make any security checks during the process.

How do I know if my tax return has been processed UK?

Where can I call to check my tax refund status? If you think you might be due an income-tax refund and want to check your tax refund status, call 0300 200 3300 or go to the GOV.UK website.

What happens if you get a text message from HMRC?

This can in turn lead to identity fraud and the theft of people’s personal savings. HMRC will never contact customers who are due a tax refund by text message or by email. Reports of this type of fraud have quickly increased in volume over the last few years.

Where can I find the press office for HMRC?

Follow HMRC ’s press office on Twitter @HMRCpressoffice. See HMRC ’s Flickr channel. To help HMRC ’s investigations we ask people to forward details of the text message to 60599 (network charges apply) or email [email protected] before deleting. More information on how to spot bogus HMRC correspondence and examples can be found on GOV.UK.

How does HM Revenue and customs help the public?

We help the honest majority to get their tax right and make it hard for the dishonest minority to cheat the system. HMRC is a non-ministerial department, supported by 2 agencies and public bodies. Where’s my reply? Contact Form: Where’s my reply? Read about the Freedom of Information (FOI) Act and how to make a request .

How can I contact HMRC about personal tax?

This service is part of the personal tax account, and you can use it to check: If HMRC needs to contact you about anything confidential they’ll reply by phone or post. You can use Twitter to get general help from HMRC. We cannot discuss specific cases or an individual’s tax affairs, so please do not give any personal details.

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