One reason we may contact you is if we are reviewing your income tax and benefit return. You may receive a letter or phone call telling you your income tax and benefit return is being reviewed. If you’re registered for email notifications, we will send you an email telling you your letter is available in My Account.
How do I get CRA to call me back?
The Canada Revenue Agency (CRA) is now offering an automated callback service on the following numbers:
- For Business Enquiries: 1-800-959-5525.
- For Individual Tax Enquiries: 1-800-959-8281.
- For Benefit Enquiries: 1-800-387-1193.
Do Service Canada call you?
1 800 O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.
Will CRA ask for sin over phone?
This tax tip will remind Canadians that the CRA does indeed contact taxpayers by phone, email and mail for legitimate reasons. The following tips will help Canadians identify legitimate communications from the CRA.
What happens when you report someone to CRA?
When you report suspected tax or benefit cheating (by submitting a lead), you will not be asked to disclose personal information about yourself. The CRA will do all it can to protect your identity along with any information that suggests you submitted a lead, to the fullest extent possible under the law.
Does the CRA call with automated messages?
The CRA never uses text messages or instant messaging such as Facebook Messenger or WhatsApp to communicate with taxpayers about tax-related issues under any circumstance. If a taxpayer receives text or instant messages claiming to be from the CRA, they are scams!
Does CRA ask for sin over phone?
This tax tip will remind Canadians that the CRA does indeed contact taxpayers by phone, email and mail for legitimate reasons.
Does Service Canada call you for SIN number?
Sometimes the phone numbers appear to be legitimate. However, Service Canada and the Canadian Anti-Fraud Centre have confirmed these calls are fraudulent and that fraudsters are masking their phone number with legitimate government phone numbers in an effort to gain access to personal or financial information.
How do I know my EI is approved?
Shortly after you submit your EI application, we will mail you an EI benefit statement. This does not mean that your application has been approved. Your Benefit statement will provide the information you need to complete your reports with our Internet reporting service or our Telephone reporting service.
Can you anonymously report someone to CRA?
You will remain anonymous When you report suspected tax or benefit cheating (by submitting a lead), you will not be asked to disclose personal information about yourself. The CRA has strict protocols in place for handling lead information.
Does CRA leave voice messages?
The CRA will Never in Any Tax-related Case or Situation Leave voicemails of a threatening nature or including personal or financial information. Use text messages or instant messaging platforms such as Facebook Messenger, WhatsApp, WeChat or Instagram messaging to communicate with Canadian taxpayers.
What is local time for CRA?
9 am to 5 pm
Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 5 pm (local time).
How long does it take for CRA to receive payment?
Payments are usually processed by the CRA within 1 to 3 business days. To avoid fees and interest, please make sure you pay on time.
Does EI call your employer?
Can my employer contest a decision concerning my EI benefits application? Yes. If we decide to pay you benefits even if you quit, were fired for misconduct, refused work, or are involved in a labour dispute, we will notify your employer.
How do you know if someone is using your SIN number?
Checking your credit report is another good way to see if someone is fraudulently using your SIN. If you see a credit account that you did not open, that’s a good sign that someone has used your SIN to open a new account.
Can I check my EI status online?
My Service Canada Account ( MSCA ) is a secure online portal. It allows you to apply, view and update your information for Employment Insurance ( EI ), Canada Pension Plan ( CPP ), Canada Pension Plan disability and Old Age Security ( OAS ).
