You can use our digital solutions. For your convenience and peace of mind, download the Old Mutual App or register and login into to view your portfolio.
How do I contact Old Mutual?
- Email us. Call us on 0860 50 60 70. Fax number: +27 (0)21 509 0506.
- Email Us.
- If your issue has not been resolved by following the Old Mutual complaints management process, you may contact the relevant regulatory bodies.
How do I use Old Mutual cellphone banking?
How to apply for an Old Mutual Loan using cellphone banking
- Dial *120*257#
- Enter your cellphone banking pin.
- Select option 1 for the main menu.
- Select option 9 for Loans.
- Select option 1 to consent to a credit check.
- Answer three quick questions and if you pass the pre-screening, a consultant will contact you.
How long does it take to get money from Old Mutual?
The standard timeline we communicate to customers is 15 working days. Generally most claims take far less time to process. This is to manage expectations as various scenarios could cause delays in processing and payment. Depending on the claim, it can also take up to 60 days also depending on requirements.
Can I borrow money from my Old Mutual retirement annuity?
By law, you are not allowed to borrow from your retirement annuity. You can only access this money at age 55.
Can I borrow money from my Old Mutual retirement Annuity?
Is the Old Mutual staff medical aid fund a member guide?
4 OMSMAF MEMBER GUIDE 2020/21 Disclaimer: Every effort has been made to ensure that this guide is an accurate explanation of the benefits offered by the Old Mutual Staff Medical Aid Fund. Please note that this document does not replace the Rules of the Fund, which take precedence over any
Who is Old Mutual and what does it do?
About Old Mutual Limited We are a leading African investment manager, with a long history of helping people and institutions achieve their investment goals. We are part of Old Mutual Limited, founded in 1845. Our Capabilities Our Funds
Who is the head of equity at Old Mutual?
Michael is a member of the Old Mutual Multi-Managers investment team, who is responsible for the management of all Old Mutual Multi-Managers’ investment funds and strategies. As the Head of Equity, he is mainly responsible for asset class and manager research.
When did Old Mutual merge with Acsis research?
When the business merged with the Acsis Research and Investment Management team to form Old Mutual Multi-Managers in 2013, He was appointed Head of Customer and Product Management for the new business.
