Most new-build homes have a 10-year warranty for building problems plus a developer’s warranty – usually for two years – for fixtures and fittings.
What is a 10-year builders warranty?
A 10-year builders warranty covers structural defects to a home’s designated load-bearing elements. Builders always stand by the quality of the homes they build. But 80% of structural defects occur because of things outside of the builder’s control, such as soil movement.
How do I complain about a builder?
How to complain if you’re unhappy with building work
- Talk to your trader.
- Start a formal complaints procedure.
- Use an Alternative Dispute Resolution scheme.
- Try to recover the costs.
- Contact Trading Standards.
- Collect evidence and claim costs.
- Go to the small claims court.
- Find a trusted trader near you.
Do builders guarantee their work?
Yes. It’s a common misconception that homeowners buying a new build will not need a builder’s warranty. In fact, many new builds can encounter issues within the first ten years. A builder’s warranty will only cover issues caused by the builder being at fault, so ensure you’re covered for all eventualities.
When do you need A Fair Trading Building Inspector?
To safeguard your position under your Home Building Compensation Fund, if you become aware of defective or incomplete work, you must immediately notify your insurer in writing. The role of a Fair Trading Building Inspector is to help you and the builder resolve a dispute.
How does Fair Trading help with building disputes?
Not speaking to each other can make any issues much harder to resolve. Fair Trading can assist if you cannot resolve a dispute with your builder or tradesperson. We deal with building-related disputes about:
What should I do if I have a dispute with my builder?
We deal with building-related disputes about: specialist work, including electrical wiring, plumbing, gasfitting and air conditioning/refrigeration. We deal with specialist work in residential and non-residential buildings. Here are some steps to help resolve disputes with your builder or tradesperson.
Who is obligated to cooperate with Fair Trading?
Caretakers and others who control access to areas of the common property will be obligated to cooperate with officers from Fair Trading and provide assistance to enable the inspection to be carried out.
